Refund policy

If you have any issues or questions with your order, please contact me from the contact page or directly via email: contact@alki.studio

Wearable Art

Soldered jewelry and pieces labeled as "wearable art" must be treated with care and may incorporate sharp edges or points in their design. Though I take care to make these pieces reasonably comfortable, it is fully your responsibility to wear and handle these pieces responsibly. Not suitable for children.

Read more about wearing and caring for soldered jewelry here.

Exchanges

If your order arrives damaged, please contact me to initiate an exchange.

Handmade pieces marked as "made to order" will have natural variations from the product image; I do not offer exchanges for this. Please contact me via the above messages or DM me on Instagram to see my current stock and select a specific piece.

Returns + Refunds

I do not offer returns, nor refunds for stolen packages. All customers are emailed tracking numbers upon shipment. Please use USPS General Delivery or your local equivalent to avoid package theft.