Shipping policy

Orders will be shipped within 1-5 business days, depending on current order volume and whether made-to-order items are included in your purchase. I ship via USPS. All customers are emailed tracking numbers upon shipment.

Lost + Damaged Packages

Orders to the US are automatically insured up to $200 by Shopify's shipping insurance program, Shipsurance. Insurance claims for lost packages are dependent on their decision. Read the full Shipsurance terms here.

Shipsurance does not cover stained glass— I insure stained glass works to their full value with USPS, included in the product price.

Stolen Packages

I do not offer returns, nor refunds for stolen packages. Please use USPS General Delivery or your local equivalent to avoid package theft.